FAQS
ANSWERS TO YOUR QUESTIONS
Shopping Information
WHAT SHIPPING METHODS ARE AVAILABLE?
We mainly ship by express, and we are ready to arrange delivery for you within 3-10 working days after placing the order. Please be patient and contact us if you have any questions.HOW LONG WILL IT TAKE TO GET MY PACKAGE?
In the United States, the timeliness varies according to different regions, and the specific delivery time is expected to be within 15 working days after dispatch. If you have not received your order over time, please contact us to handle it for you. email: support@arialamps.comPayment Information
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept VISA, MasterCard, American express, Diners Club, Discover.IS BUYING ON-LINE SAFE?
We are a legit lighting company, you can shop with confidence on our website. For relevant company information, please see our website policy content.Orders and Returns
HOW DO I PLACE AN ORDER?
You can submit your order directly on our website, and we will arrange delivery for you within 3-10 working days after receiving the order. If you need customized products, please contact our customer service to confirm the order details.HOW CAN I CANCEL OR CHANGE MY ORDER?
You can cancel your order at any time before the order is shipped. If you want to cancel or change the order after the order is shipped, please contact our customer service to follow up the logistics information for you.HOW DO I TRACK MY ORDER?
You can check your order logistics information on our website, we keep real-time updates.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
We provide full support services, you can always consult us if you have any questions. E-mail: support@arialamps.com